Official Ticketing Site Of

Carrie Underwood: The Cry Pretty Tour 360

VIP Experiences


Mon, Sep 16, 2019 @ 7:00 PM

Maddie & Tae, Runaway June

Pepsi Center

Mon 8/13/2018 10AM - Mon 8/26/2019 5PM.


For Accessible Seating contact Altitude Tickets Customer Service: 303.405.6066 option 2

Delivery of all electronic ticket orders will be delayed for the Carrie Underwood show at Pepsi Center on September 16, 2019. See Delivery FAQ below for more information.

Legal Disclaimer

​Please note Ultimate package purchasers and early-entry package purchasers (Diamond & Sapphire) will be contacted via e-mail a few days prior to the event date with additional program details. All other package purchasers do not need to be contacted with any further details. Information will be sent to the e-mail address provided at the time of purchase. If you do not receive an e-mail a few days prior to the event, please contact [email protected]

The tour reserves right to cancel any order for any reason. All sales are final. There are no refunds or exchanges under any circumstances. All packages and package contents (including will-call tickets) are non-transferable. VIP merchandise will be shipped directly to each package purchaser, some exceptions may apply. VIP merchandise is not required for venue entry. Delivery of VIP merchandise could occur after event date. Please make sure to consider this before you decide to purchase a package. Information provided at the time of purchase (name, address, e-mail, etc.) is the same information that will be utilized for shipping and individual contact requirements where applicable. Package purchases are restricted to U.S. & Canadian addresses only. Merchandise will not be shipped outside of the U.S. or Canada under any circumstances. All preshow VIP programs and times may vary market-by-market and are subject to modification at any time for any reason. VIP Preferred Parking, VIP Priority Check-in and Separate VIP Entrance may not be available in all markets due to restrictions. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. Commemorative VIP laminates are for commemorative purposes only. The VIP laminate does not gain or authorize access into the venue, VIP or any backstage areas.


Delivery FAQ

Delivery of all electronic ticket orders will be delayed for the Carrie Underwood show at Pepsi Center on September 16, 2019. Delivery delays will be in place until approximately August 1, 2019. 

What is Digital Delivery?

Digital Delivery is an electronic ticket such as Mobile Entry QR Code, App or entry via Credit Card. 

Why are my tickets being held for delivery?

Delivery holds will be implemented for specific shows as a venue policy.

When will my ticket be delivered electronically?

Please check the individual event page on for specific delivery details.

What if I do not want to wait for my digital tickets to be delivered electronically?

Customers can contact Altitude Tickets Customer Service to change eligible packages method of delivery from digital delivery to standard mail tickets; a delivery fee may apply.

Customers with questions regarding delivery delays can contact Altitude Tickets Customer Service.

303.405.6066 x2

[email protected]

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