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Customer Service

Altitude Tickets is committed to providing our fans with the very best experience.

For questions about purchasing and managing tickets, venue information, policies/procedures, accessible seating, and other frequently asked questions please check out the HELP button in the bottom right hand corner of your desktop or mobile device.

Quickly search our knowledge base for answers or if you can't find what you're looking for leave us a message and our Repersentatives will get back to you as soon as possible!



Altitude Tickets Customer Service Hours

  • Hours: Monday through Friday 9 AM to 5 PM and Saturdays from 10 AM to 1 PM MT.

Please note: All questions/concerns after 5PM may not be answered until following day. If your inquiry is about an event you’re attending that night, it is best to directly call the venue you’ll be going to for that event.

Refund Policy

All Altitude Tickets Sales Are Final, No Refunds Or Exchanges.