Privacy Policy

The KSE policy is to respect and protect the privacy of our users.

KSE does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, such personally identifiable information may be gathered from a contest or sweepstakes registration, the registration process for subscription sites or services and in connection with content submissions, community postings (e.g., chat and bulletin boards), suggestions, voting/polling activities and transactional areas.

Altitude Tickets and KSE reserve the right to send promotional messages to buyers regarding upcoming sports contests, concerts and other events. Personally identifiable information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to “opt out” of receiving promotional and/or marketing information about other products, services and offerings from KSE and/or any third parties. Further, notwithstanding any opt out promotional information by the user, KSE reserves the right to contact a subscriber regarding account status, changes to the subscriber agreement and other matters relevant to the underlying service and/or the information collected.

KSE may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) KSE’s rights or property, other KSE website users, or anyone else that could be harmed by such activities. KSE may disclose user information when we believe in good faith that the law requires it.

KSE reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. KSE will provide only aggregated data from these analyses to third parties. Also, users should be aware that KSE may sometimes permit third parties to offer subscription and/or registration-based services through the KSE sites. KSE is not responsible for any actions or policies of such third parties and users should check the applicable privacy policy of such party when providing personally identifiable information.

Additionally, users should be aware that when they voluntarily disclose personally identifiable information (e.g., user name, e-mail address) on the bulletin boards or in the chat areas of the KSE sites, that information, along with any substantive information disclosed in the user’s communication, can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond the control of KSE.

Users also should be aware that non-personal information and data may be automatically collected through the standard operation of KSE Internet servers or through the use of “cookies”. Cookies are small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user’s system and damage files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. Users should be aware that KSE cannot or does not control the use of cookies or the resulting information by advertisers or third parties hosting data for KSE. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookies feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available on the KSE sites.

Upon request, KSE will allow any user to “opt out” of further promotional contacts at any time. Additionally upon request, KSE will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user’s request, KSE will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user’s entry without some residual information because of backups and record of deletions.

The foregoing policies are effective as of April 2009. KSE reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlines herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

By using this site, you signify your assent to KSE. If you do not agree to this policy, please do not use our sites. Your continued use of the KSE sites following the posting of changes to these terms will mean you accept those changes.

If you have questions or concerns regarding this Web site’s privacy statement, you should first contact the company at webmaster@AltitudeTickets.com.

Please note that the AltitudeTickets.com website contains links to websites that are not operated by KSE. We are not responsible for the privacy practices or the content of such websites, and we recommend that you view the privacy policy posted on each site that you use to confirm that the site’s policies are acceptable to you.

Children's Privacy Statement (users under 13 years old)

At AltitudeTickets.com, we take our responsibilities to our younger visitors seriously. It is the intention of Kroenke Sports Enterprises, the operator of this website, to fully comply with the requirements of the Children’s Online Privacy Protection Act and the Guidelines promulgated by the Children’s Advertising Review Unit of the Better Business Bureau.

In general, we do not knowingly collect personal information from children under 13 via the website, and we use age screening mechanisms to help prevent children from posting data on the website, such as in our fan chat rooms. We do not require children to register or to otherwise disclose personal information to participate in the activities in the KIDS section of our website.

In the future we may offer children the opportunity to enter promotions or contests via the AltitudeTickets.com website. In this case, the child will be asked only to provide his or her first name and email address, as well as his or her parent’s email address. We will use the information only to notify the contest winners, and will require that the winner’s parent provide us with whatever information is needed to provide the prize.

We may also post information on the website about other promotions or contests that are open to children but that require other personal information (such as home address or favorite hockey team) to enter. For these contests, children will be required to print a paper entry form from the website and have their parents sign and mail or fax the form to us. Children are not permitted to provide personal information via the website or to enter these contests online.

PepsiCenter.com website is operated by Kroenke Sports Enterprises. All questions about our policies related to children’s data and our data sharing practices should be directed to webmaster@AltitudeTickets.com.